For any matter relating to the use of the service, don't hesitate to contact us.
Problems when inserting data into the database
If you have received an error message indicating that there is a problem in entering data into the database, this will be because one or more of the characters contained in your entry is preventing this data being entered.
Go back to the screen in question, check the data indicated and try to simplify the syntax used: special characters, apostrophes, quotation marks, sharp signs or other data which may cause a problem in this abnormal case, and usefully don’t.
Please do not hesitate to tell us about any problem you may encounter, whether it has been solved or not: support-jcdecaux@wishesfactory.com
We apologize for any inconvenience this may cause and thank you for your understanding.
The personal data we collect is used exclusively by the provider of the JCDecaux Communications Department, Manufactur-e, and its suppliers.
The aim is to allow employees who would like to use the Electronic Greeting Service to personalise and send JCDecaux electronic greeting cards with tracking and statistics functionality.
Data will be stored in our database for a period of 2 years until the next greeting season, should you wish to reuse the same information to send e-cards the following year.
IMPORTANT: None of the information about you collected by the Service is accessed, disclosed or transmitted to third parties or used for any other purpose than the Electronic Greeting Service.
A declaration has been filed for the Service with the French Freedom of Information Commission (CNIL), recorded on 16 September 2009 under reference number 1385922.
